Refer a student

Students deferral, suspension, or cancelation of enrolment.

Any assessments and decisions made to change a student’s enrolment will comply with this policy and related procedures and supporting regulatory guidance.

A student’s enrolment can be deferred, suspended, or cancelled in response to a student’s request or be initiated by IHM in accordance with IHM’s regulatory obligations under the National Code in the case of international students.

The student may request for enrolment deferral, suspension or cancellation in the circumstances outlined in this Policy and Procedure which is in alignment with the for Overseas Students Act 2000 (ESOS Act 2000) and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2018 (the National Code).

Student must be aware that IHM reserves the right to defer, suspend, or cancel a student’s enrolment under certain circumstances including, but no limited to the following:

  • Delay in visa grant.
  • Student Misconduct.
  • Failure to maintain satisfactory academic progress in accordance with course rules or visa requirements.
  • The student’s failure to pay an amount they were required to pay to IHM to undertake or continue the courses as stated in the written agreement.
  • A breach of course progress or attendance requirements by international students, which must occur in accordance with Standard 8 (Overseas student visa requirements).
  • Students who have failed to re-enrol.
  • Due to compassionate and compelling circumstances.

In the event that the Institute of Health & Management (IHM) initiates the suspension or cancellation of enrolment, IHM is obligated to provide written notification to the student, outlining the intention to take such action and providing a clear explanation of the reasons behind the decision, in accordance with this policy.

Compassionate and compelling circumstances are generally those beyond the control and which have an impact upon student’s course progress or wellbeing. These could include but are not limited to:

  • Serious illness or injury, where a medical certificate states that the student was unable to attend classes.
  • Bereavement of close family members such as parents or grandparents (where possible a death certificate should be provided).
  • Major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the overseas student’s studies.
  • A traumatic experience, which could include:

    a. involvement in, or witnessing of a serious accident; or

    b. witnessing or being the victim of a serious crime, and this has impacted on the overseas student (these cases should be supported by police or psychologists’ reports).

All claims of compassionate or compelling circumstances must be supported by appropriate evidence such as an original or a certified copy of a death certificate, medical certificate, psychologist and police reports.

The deferral, suspension or cancellation of enrolment may affect the student’s visa and the student is encouraged to seek advice from the Department of Home Affairs in order to determine the potential impact.

Policy & Procedure

Application for Withdrawal

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